Frequently Asked Questions

What types of patients qualify for your in-home medical service?

Any person, young or old, sick, injured, or otherwise unwell qualifies for our service.   

What conditions can you treat?

We are equipped to treat any problems, conditions, and/or injuries for which you would normally go to a primary-care physician. We also provide medical care for minor emergencies, such as, lacerations, sprains, falls, and foreign bodies in the eye.  In addition, we can treat and manage the medical care for homebound individuals with chronic conditions (Diabetes, Parkinson’s, Alzheimer’s, Strokes, COPD, etc) 

Do you offer any other types of medical services?

Yes, healthcare based businesses can utilize our services for their employee physicals, annual communicable diseases screenings, PPD’s, and immunization injections, such as, Flu, Hepititis, Pneumonia, & Shingles.  We complete assisted-living form 1823 and skilled nursing form 3008.  We also provide sport physicals for team sports. 

Do I need to sign up for your service?

No, there are no forms to fill out or eligibility requirements for using our in-home service.  All you need to do is call Housecalls Express when you need a medical visit. 

Do I have to give up the doctor I have been seeing for years?

Absolutely not.  In fact, we regularly work with local physicians to provide care for patients who are temporarily homebound or for whom an office appointment is not readily available.  On request, we provide physicians with a written report of each visit. 

Can I use Housecalls Express as my primary care physician?

Yes, you can.  We are happy to manage your medical care and treatment. 

Do you take insurance?

Housecalls Express accepts Medicare assignment and supplements.  We also accept certain types of commercial medical insurance.  Phone our office for more information. 

What if I don’t have one of those types of medical insurance coverage?

You can make payment by cash or credit card.  We will provide you with a receipt to file for reimbursement from your insurance company. 

How do I arrange to be treated in my home?

Simply call our office to arrange for a medical visit to be scheduled at your convenience.

Who will come out to treat me?

Our provider team is comprised of state-licensed physicians, physician assistants and nurse practitioners.  All together, we have more than 100 years’ combined experience in primary care and emergency medicine.  We will provide you with the name and credentials of the medical professional who is to provide your care. 

What if I live in an assisted-living facility?

We routinely see patients at assisted living facilities throughout Martin and St. Lucie Counties.  While most assisted-living residents use us as their source for primary care, we also see patients for urgent-care or minor emergencies. 

What hours are available?

Standard office/visit hours are Monday through Friday, 8am – 5 pm.  Evenings, weekends, and holiday visits are also available based on patient need and provider availability (convenience fees may apply for non-Medicare patients). 

How long will it take to get an appointment?

Or goal is to provide same-day or next day service.  You may, of course, schedule a visit on a date and time that is most convenient to your schedule.

How do I schedule a visit?

Call us to learn more or to schedule a visit:  772-781-2207

Phone is answered 24/7 by a Housecalls Express staff member.